Customer Service

Unique Products
Many of our items are handmade, so you will see slight variations in finish and size. Many items are created by small-scale artisans in very limited quantities.
We take pride in the unique and eclectic offerings at Yankee Ingenuity and we are constantly looking for cool new stuff that we think you might like. If you ever receive something from us that is not what you expected, please let us know – and we will do our best to exceed your expectations. Please let us know if there are any unique items that you are searching for.   

Gift Cards
Gift cards make a great gift! They are available in any denomination. There are no sales taxes or shipping charges on gift certificates.

Gift Wrapping
Gift-wrapping is available for most of your online purchases. Please indicate at Checkout  if you would like to have your purchase gift-wrapped. We will gladly include a personalized enclosure with your Gift Message card at no additional charge. 

Sales Tax
We are required to charge 6.25% sales tax on items shipped to a Massachusetts address. There is no sales tax charged on items shipped out of state.

Shipping & Delivery
We will make every effort to ship your order within 24 - 48 hours of receipt. We ship by UPS Ground and by United States Postal Service. We will email your Shipping Tracking Number when your order is shipped.  All shipments are insured. Credit cards are billed when your order is placed. Most deliveries arrive with 3-7 business days. We may be able to offer expedited shipping on some items. Please call customer service at (508) 945-1288 for rates and availability. At this time, we are unable to ship internationally. Sorry!

Payments
We currently accept MasterCard, Visa, Discover and American Express. Our web site uses SSL encryption technology to protect your credit card information. If you prefer to order by phone, we’re happy to help!   Please call us at (508) 945-1288 to complete your order.