Welcome to Yankee Ingenuity!

A Gallery with a Different Point of View

Call us at (508) 945-1288

 

Customer Service

 

 

Shipping & Delivery

We will make every effort to ship your order within 24 - 48 hours of receipt. We ship by UPS ground and by United States Postal Service. All shipments are insured. Credit cards are billed when your order is placed. Most deliveries arrive with 3-7 business days. We may be able to offer expedited shipping on some items. Please call customer service at (888) 945-9123 for rates and availability. At this time, we are unable to ship internationally. Sorry!

Sales Amount

Shipping Charge

up to $50.99   

9.00

$ 51.00 - $75.99  

14.00

   

$76.00 - $ 100.99

18.00

$101.00 - $150.99

22.00

$151.00 - $ 200.99

26.00

$201.00 and above

14% of total

 

Privacy & Security

At Yankee Ingenuity, we value and respect your privacy. We will never share or sell your personal information with any other company or individual. You can shop in confidence knowing that your personal information is protected.

We take many precautions to ensure that shopping at Yankee-Ingenuity.com is safe and secure.  All personal information transmitted during checkout is transmitted with SSL (Secure Sockets Layer) to ensure that all credit card transactions are secure. This industry standard SSL encryption makes it extremely difficult for anyone to intercept information about you, your order, or your credit card information.

Your e-mail address will be used to confirm your order and advise you of your order status. We may use your e-mail address from time to time to notify you of any special events or seasonal specials.  You may “opt out” or unsubscribe at any time.

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Returns

If you are not completely satisfied with your purchase for any reason, please let us know and we will take care of you. Call (508) 945-1288 with any questions or concerns. We will credit your original form of payment for returns mailed within 30 days of the shipping date and issue a Yankee Ingenuity gift card if mailed after 30 days.  Sorry, shipping charges are not refundable.  


To Make a Return
Please fill out the return/exchange form on the packing slip. Record your "reason for return" next to each returned item on the back of the slip. Address the shipment to:

Yankee Ingenuity
Returns Dept.
525 Main Street
Chatham, MA 02633

Take the parcel to the carrier of your choice for shipment. We recommend that you insure and track the package. Yankee Ingenuity is not responsible for packages returned without tracking information, or damages occuring during return shipments. 
   

Refund Process
After the item is returned, a refund will be credited back to your original method of payment, and will post approximately two days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Most returns will process in approximately two to three weeks, depending on your method of return. Items purchased with a gift card will be refunded in the form of another gift card and mailed to your billing address.
 

Ordering

We will make every effort to ship your order within 24 - 48 hours of receipt. We ship by UPS ground and by United States Postal Service. All shipments are insured. Most deliveries arrive with 3-7 business days after your order is placed. 

Items ordered together may not be shipped out on the same day, and occasionally, some items are temporarily out-of-stock. You will be alerted to any shipping delay at the time of order. Should there be any other delay associated with your order, you will be notified within 7 days after placing your order.

Unique Products

Many of our items are handmade, so you will see slight variations in finish and size. Many items are created by small-scale artisans in very limited quantities.

We take pride in the unique and eclectic offerings at Yankee Ingenuity and we are constantly looking for cool new stuff that we think you might like. If you ever receive something from us that is not what you expected, please let us know – and we will do our best to exceed your expectations. Please let us know if there are any unique items that you are searching for.  We will keep an eye out during our Power Shopping Adventures.

Gift Cards

Gift cards make a great gift! They are available in any denomination. There are no sales taxes or shipping charges on gift certificates.

Gift Wrapping

Gift-wrapping is available free of charge for most of your on-line purchases. Please indicate on the order form which items you would like to have gift-wrapped. We will gladly include a personalized enclosure card at no additional charge. 

Out of Stock Items

You will be informed if an item is backordered at the time you place your order. You will also be given an approximate date of shipment. You will be notified via email of any changes to the item status.

Sales Tax

We are required to charge 6.25% sales tax on items shipped to a Massachusetts address. There is no sales tax charged on items shipped out of state.

 

Payment, Pricing & Promotions

We currently accept MasterCard, Visa, Discover and American Express. Our web site uses SSL encryption technology to protect your credit card information. If you prefer to order by phone, we’re happy to help! Please call us at (888) 945-9123 to complete your order.

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